Introduction Drain Cleaning San Jose values your privacy and is committed to handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit draincleaningsanjoseca.com or contact us for drain cleaning services in San Jose, CA.
Information We Collect
Personal Information When you contact us, request a quote, or book a service, we may collect:
- Your name, home or business address, phone number, and email address
- Billing and payment information
- Service history and drain-related preferences
- Photos or videos of plumbing issues you voluntarily share with us
Non-Personal Information We may also automatically collect:
- IP address and browser type
- Device and operating system information
- Website usage data and pages visited
- Referring website or traffic source
How We Use Your Information We use the information we collect to:
- Schedule appointments and dispatch technicians to your San Jose property
- Process payments and send service invoices
- Respond to inquiries and communicate about ongoing or upcoming services
- Send service reminders or promotional offers (you can opt out at any time)
- Improve our website experience and service quality
- Meet legal and regulatory obligations under California state law
Information Sharing and Disclosure We do not sell, rent, or trade your personal information to third parties. We may share your information only with:
- Trusted service providers who support our business operations, such as payment processors and scheduling tools
- Legal or financial advisors when necessary
- Law enforcement or government agencies when required by applicable law
- A successor business in the event of a merger, acquisition, or asset transfer
All third parties we work with are required to handle your information responsibly and in accordance with applicable privacy laws.
Cookies and Tracking Technologies Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies through your browser settings at any time, though doing so may limit certain website features.
Data Security We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute data security.
Your Privacy Rights — California Residents As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect and how it’s used
- Request deletion of your personal information
- Opt out of the sale of your data (we do not sell data)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us using the information below.
Children’s Privacy Our website and services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately so we can remove it.
Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this page occasionally to stay informed.
Contact Us If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:
Name: Drain Cleaning San Jose Address: 1295 Oakland Rd, San Jose, CA 95112 Phone: (408) 746-3477 Website: draincleaningsanjoseca.com
Effective Date: April 26, 2025
